Warranties Warranties

Sticks Sticks

Warranty terms

Every product sold by AZEMAD benefits from a guarantee of conformity for a period of two (2) years from the delivery of the goods, without prejudice of applicable legal guarantees, but only for manufacturing defects. However, since some of the items sold may be exposed to intentional impact application, to such items these terms do not apply. Sticks are considered such items. Therefore, to this item there is no guarantee associated, excluding the ones considered by AZEMA, as manufacturing defective. Whenever any manufacturing defect or nonconformity is detected by an owner of an AZEMAD product, a first complain and evaluation must be made with the direct seller. Only after direct supplier deliberation and justifying the cause it can be redirect for AZEMAD assessment. The AZEMAD warranty policy does not cover: any breakages due to misuse or abuse, anomalies and consequences related to the intervention of a company not authorized by AZEMAD, consequences related to all external causes. Please notice that usual wear out, damage by deterioration, misuse and normal aging signs do not represent defects of the material.
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